Last Updated: April 23 2025

At Synapse EMG Services,we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website, use our products and services, or contact us via phone or SMS/test messaging.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
    • Usage Information:  We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
    • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.

  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide and maintain our products and services.
    • To communicate appointment details and care instructions with you and respond to your inquiries.
    • To improve and personalize your experience on our website.
    • To improve website functionality and security.
    • To send you marketing communications, promotions, and updates if you have provided your consent.
    • To monitor and analyze website usage and trends.

  3. Sharing Your Information

    We may share your personal information with third parties, including:

    • Licensed medical professionals involved in your care.
    • Insurance providers for billing.
    • HIPAA-compliant vendors providing secure services (e.g., appointment platforms).
    • Government agencies as legally required.

  4. No Selling or Sharing of Personal Data

    We do not sell or share your personal or health information with third parties for marketing or advertising purposes—ever.

  5. SMS/Text Communication

    If you opt-in to SMS communications, we may send you:

    • Appointment reminders and confirmations
    • Directions to our various facilities
    • Instructions related to upcoming procedures.
    • Follow-up information or care instructions.

    You can opt in to SMS messaging at any time by replying “START”. You can opt out at any time by replying “STOP”. For help, reply “HELP”.
    Standard message and data rates may apply.

  6. Data Protection

    We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  7. Your Rights

    You have the right to:

    • Access your health records
    • Request corrections or updates
    • Request limits on use or disclosure
    • File a privacy complaint without retaliation

    To exercise your rights, please contact us using the details below.

  8. Updates to This Policy

    We may update this policy to reflect changes in law or practice. Updates will be posted here with the effective date clearly shown. Continued use of our website and services means you accept these changes.

  9. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.
    We can also be contacted at the address below.
    Synapse EMG Services LLC